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Mental Health for LGBTQ+ Community

A UX-focused app concept designed to support mental health & wellbeing within the LGBTQ+ community through inclusive and accessibility.
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Individual Project (My role: UI/UX Designer)

QueerCare is an inclusive mental-health app designed to connect LGBTQIA+ individuals with therapists who understand their identity, pronouns, and lived experience. The platform provides a safe digital space for users to access professional support, receive online consultations, and build confidence in seeking help without fear of judgment or misunderstanding. Personalization through onboarding ensures every user sees therapists aligned with their unique needs and background.

Problem: Members of the queer community frequently face discrimination, lack of awareness from clinicians, and difficulty accessing reliable and affordable mental-health services. Many must educate themselves due to the absence of trustworthy resources, and finding a therapist who understands LGBTQIA+ issues is often stressful and discouraging. These barriers reduce help-seeking behavior and intensify mental-health challenges.

Solution: QueerCare delivers a human-centered mental-health experience through: 1- A personalized onboarding flow capturing identity, pronouns, neuro profile & mental-health needs. 2- Therapist matching based on user-defined priorities. 3- Multiple appointment formats (video, call, chat). 4- Emergency AI Consultation for urgent situations Iterative testing informed UI improvements, simplified navigation, and feature prioritization, resulting in a calm yet colorful interface that respects queer identity while making professional help more accessible.signed a future-ready platform that highlights MDL’s stories through interactive discovery. New features such as Co-Lab Mobility empower communities to co-create mobility concepts, while Presentation Mode supports event-ready showcasing of projects. A redesigned timeline, clear navigation, and immersive visuals make the research both accessible and inspiring, turning real user insights into a compelling digital experience.

Project Goals: To create a safe, accessible, and identity-affirming digital product that simplifies the process of finding the right therapist. The goal was to reduce friction in onboarding, ensure respectful recognition of identity factors, and enable affordable online consultation, ultimately improving confidence and wellbeing for queer individuals in need of support.

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